Maintenance And Support Services

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EDUSANO’s basic approach is to increase the customer satisfaction and productivity by ensuring that the information and technology infrastructures used by our customers work smoothly in accordance with the standards.

EDUSANO offers alternative service models in the form of contracted, guaranteed, periodic maintenance, call-based on-site or telephone support in line with customer needs. The ITIL discipline-based work model and the tools used add value to the services offered to our customers.

With EDUSANO organization in Turkey, our customers use our service level defined services all around Turkey to provide customer satisfaction.

The EDUSANO team, who undergoes routine technical and operational training at least three times a year within a certain planning is developing itself to offer the best service.